Hi,
My no. 1 strength lies in my ability to be restorative. That is, as customer issues arise, I’m energized by having to craft the right strategy to restore things back to order. By tapping into my restorative nature and the larger company goals, I’m able to focus on creating real results for customers.
I studied sociology and immediately after college, I was drawn to the ways technology can solve for some of our biggest, global problems. No matter what role I’ve held, increasing accessibility has always been my goal.
I’m passionate about using technology to build a brighter future - both at work and at home.
If you’re interested in chatting more or getting virtual coffee, please contact me here.
I help my team realize their most important goals. With years of experience and unmatched credentials, I'm uniquely equipped to make a significant and lasting impact.
I know that our users' needs are always changing, so I continually seek new and improved ways to serve them.
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Savi | Customer Success Associate
Savi is a financial tech start-up that empowers companies to give their employees a way out of student loan debt.
- Conduct onboarding and training calls to new customers
- Advocate for customers to prioritize product changes and decrease product friction
- Develop a strong understanding of the SaaS product business model to ensure customers are successful in product adoption
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Unbound RVA | Small Business Manager
Unbound RVA is an incubator for small businesses.
- Led weekly meetings and quarterly business reviews with clients
- Built key relationships with corporate partners, senior-level executives, legal firms, and marketing agencies
- Collaborated on cross-functional projects to create an exceptional client experience
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Arrabon | Business Development Associate
Arrabon is a diversity & inclusion consultancy that delivers training programs.
- Managed over 60 accounts and served as a liaison between clients and the company
- Worked closely with clients to negotiate contracts for long-term consulting projects
- Assisted in client prospecting including prospect identification and in-depth prospect research
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Richmond’s Finest
Jan 2019, National Cystic Fibrosis Foundation Each year the CFF recognizes 25 outstanding young professionals who have exemplary leadership, active involvement in the community, and are committed to business excellence. -
Richmond Inno’s 25 Under 25
Sep 2018, American City Business Journals Richmond has launched fast-growing tech companies like Wealthforge, Uzurv and Brandito, but there's no rest for the area's ecosystem. So to get a look at some of Central Virginia's most accomplished young entrepreneurs, we’ve reached out thr... -
Front End Development Lantera Labs - Issued Aug 2019 - No Expiration Date
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Certified Customer Success Manager (CCSM) Level 1 SuccessHACKER - Issued Aug 2019 - Expires Aug 2021 - Credential ID 13546960
Feel free to give me a call or send me an email with any questions or comments you have. I would love to hear from you, whether you are interested in working together or just want to say hello.